M4Life™ & Services (SOS Virtual Clinic)
Privacy Policy

1. PRIVACY POLICY COVERAGE
This Privacy Policy covers the treatment of the information gathered by the company (“M4Life ™”) when you (the “User”) are using or accessing the websites “www.M4Life.care” – “www.M4.Life” – “www.sosvc.com” or
by using the mobile App (the “Site” and “App” respectively and jointly the “Platforms”) or any services accessed through the Site as may be provided by M4Life ™ (the “Services”).
This Privacy Policy does not apply to the practices of other businesses that M4Life ™ does not own or control, including other companies’ websites, services and applications (“Third Party Services”) that you can access through the Platforms.
M4Life ™ may amend this Privacy Policy from time to time. The use of information collected by M4Life ™ is subject to the Privacy Policy in effect at the time such information is used, however, M4Life ™ shall update you and prompt you to agree when any change introduced to this Privacy Policy which may affect your rights in the Personal Information (as defined below) and you agree to be bound by any changes to the Privacy Policy when you use the Services after those changes become effective.

2. Collection and Usage of Personal Information
2.1. M4Life ™ collects the following types of your personal information, when:
2.1.1. Registration to the Platform – When you register and create a user name, M4Life ™ will collect:
2.1.1.1. User which is a Patient – Your name, your e-mail address, the sick fund you are subscribed to, your ID number, your cell phone, your birthdate;
2.1.1.2. User which is a Health Professional (Caregiver) – you name, your e-mail address, the name of your clinic/healthcare institute, your license number,
your cell phone number; your ID photography

2.1.2. When a Patient upload Medical Information and documents: When you upload scanned copies and/or pictures and video clips to the M4Life ™ interface, the content thereof is collected and saved onto M4Life ™’s servers; 2.1.3. When a Health Professional shares Patient Information: When you access uploaded patient medical information and select which healthcare professional you wish to share the patient’s medical information with, M4Life ™ will create a record containing the details of the users involved, the time of transfer, and the purpose of the transfer to the recipient healthcare professional.

2.2. M4Life ™ will use the personal information collected as stated in article 2.1 above, as follows:
2.2.1. To grant access, following the receipt of your approval, to those health professionals whom you wish to share your information with;
2.2.2. To send your notifications and updates on receipt of feedback from health professionals, on changes to M4Life ™’s terms of use and this Privacy Policy, and on
new features introduced to the M4Life ™ platforms;

2.3. M4Life ™ undertakes that if it shall need to make use of service providers or third-parties in order to process your personal information as part of the Platforms and/or Services, then it will bind all such third parties and/or service providers with provisions which shall sufficiently ensure protection of your personal information, as stipulated by law.
2.4. All information disclosed to M4Life ™ regarding the usage of the Platforms and/or the provision of Services, shall be kept by M4Life ™ as confidential and M4Life ™ maintains strict physical, electronic, and administrative safeguards to protect your confidential information from unauthorized or inappropriate access.
2.5. All medical information uploaded by users which have a patient account, shall be maintained and saved on M4Life ™’s servers, in Israel, for a duration of five years, unless at an earlier date the user instructs M4Life ™ to delete any or all medical information from his/her account and/or upon unsubscribing to the M4Life ™ Platform.
2.6. Be advised that M4Life ™ is not responsible for the confidentiality and/or privacy protection of any medical information through the medium by which it was photographed, recorded or scanned, and the user is responsible to protect his/her medical information on the mobile device or personal computer which was used to capture and upload such medical information, including the responsibility to remove any copies of such medical information from any electronic drive, cloud services or PC/mobile device’s memory. It is strongly advised to not upload medical information through unprotected or public internet networks, or via any public or third-party owned devices.

3. COMPELED DISCLOSURE
M4Life ™ reserves the right to access, read, preserve, and disclose any information that it reasonably believes is necessary to:
3.1. satisfy any applicable law, regulation, legal process or governmental order;
3.2. enforce this Privacy Policy, including investigation of potential violations hereof;
3.3. detect, prevent, or otherwise address fraud, security or technical issues;
3.4. respond to user support requests, or
3.5. protect the rights, property or safety of M4Life ™, its customers and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

4. LOG FILES
M4Life ™ uses IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.
M4Life ™ doesn’t use and doesn’t store cookies or any other tracking technology on your device

5. INFORMATION SECURITY
M4Life ™ endeavors to protect the information it collects about its users using industry-standard security processes and controls, however, despite these efforts, (i) no computer system is immune from intrusion; and (ii) information transmitted to the Site may need to pass through many systems in order to process such information. Therefore, M4Life ™ does not guarantee or warrant that the measures that are taken to protect the collected information will prevent unauthorized access to the information about you that is stored by M4Life ™. In the event M4Life ™ experiences a breach of security, you will promptly be notified if your personal information has been compromised, in accordance with applicable law.

6. LINKS
The Platforms may contain links to other sites. Please be aware that M4Life ™ is not responsible for the content or the privacy practices of any other website or App, including but not limited to those for which links are provided. M4Life ™ encourages its users to be aware when they leave its site and to read the privacy statements of each and every third party website or App that collects Personally Identifiable Information, prior to the provision thereof to said third parties. This privacy statement applies solely to information collected through the Platforms.

7. REGULATORY COMPLIANCE
M4Life ™ understands the sensitivity of collecting and using health-related data. Personally identifiable health-related data collected on the Platforms will not be shared in any manner which is not specifically set out in this Privacy Policy or the Terms of Use. M4Life ™ will comply with all guidelines, policies and regulations set forth by the Israeli Ministry of Health regarding the collection and use of health-related data, and with all laws, regulations and guidelines regarding privacy protection, including but not limited to the Israeli Privacy Protection Law, 1984 and the Israeli Privacy Protection (Data Protection) Regulations, 2017.

8. REGISTRATION OF MINORS TO THE SERVICES/PLATFORM
M4Life ™ respects the privacy of minors under the age of 18, and any such minor shall, upon parental or legal guardian application, may be registered to the Service.
Further to the foregoing, no minor shall be permitted to register to the Platform independently unless such minor alongside the submission of a consent form in the form available at: support@m4life.care.

Any child under the age of 18 may not submit any personal information through the Platforms until he/she has received confirmation from M4Life ™ that the required parental consent form has been submitted and approved. If you are a parent or legal guardian that no longer wish your child to make use of the Platforms,
then please send M4Life ™ an e-mail to: support@m4life.care, and upon proper identification, parents or legal guardians may review the personal information collected about their child, request deletion, or refuse to allow further collection or use of the information.

9. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please send through M4Life ™’s Site or App a detailed message to: support@m4life.care, and response shall be provided in 7 working days.

YOU ACKNOWLEDGE AND AGREE THAT ANY DISPUTE OVER PRIVACY IS
SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, AS WELL
AS THE TERMS OF USE BETWEEN YOU AND M4LIFE ™ SHALL BE SUBJECT TO
ISRAELI LAW, AND ALL PROVISIONS SHALL BE CONSTRUED AND INTEPRETED
ACCORDING TO ISRAELI LAW.
ALL DISPUTES RELATING TO THIS PRIVACY POLICY AND THE TERMS OF USE
SHALL BE SETTLED EXCLUSIVELY BEFORE THE COMPETANT COURTS OF THE
DISTRICT OF TEL-AVIV, ISRAEL